Being transparent about what we do with your data and how you can access this information is important to us here at Bobby Charlton Soccer & Sports Academy Limited . The following are key details on how we collect your data and what we do with it. More detailed explanations can be found in our Data Protection Policy also available on our website.
What information do you collect about me?
We collect your name, contact details e.g. email, postal address, phone number.
We also collect more specific personal data to enable us to fulfil our business objectives
This means we are likely to have your child’s date of birth in prefer to assign a coaching group.
Who collects it.
Bobby Charlton Soccer & Sport Academy LIMITED
77A Austin Drive
Why is this information collected?
We collect personal data about you in order to enable you or your relatives to attend our Academy and receive coaching and to execute your instructions effectively we will need the type of information stated above.
Some of the information we collect is to fulfil our own legal obligations e.g. sight and copy of passports to confirm identity. The information collected via our website is to improve your website user experience.
From time to time we will, with your explicit agreement, for marketing purposes, send you information about our services that we believe may be of interest to you via email.
How is this information collected?
We do this through email and our secure online platform.
What are Cookies, Log Files & Google Analytics?
Cookies are very small text files we place on your computer’s hard drive with your permission. Cookies track how and when you visit our website and then allow us to work out what type of product or service interests you most so we can better meet your requirements. These cookies do not interfere with or have access to any other information on your computer. If you prefer, you can opt not to accept cookies; this may limit how you can use our website, but you may still use our website. Services delivered via the website such as video or embedded content from external providers may also place cookies on your computer; once again you will have the option to reject these cookies.
Log files tell us how you are using our website, the pages you visit through your IP address. Your IP address tell us us the location of your computer on the internet. We use IP addresses to administer the site, analyse trends, track user’s movement and gather broad demographic information.
How do I remove/update my information on your website?
You can do this by emailing us the request and we will do it for you.
How do I stop you contacting me with marketing materials?
If you’ve previously consented to receiving our marketing materials but have now changed your mind and wish to withdraw consent you can do this at any time by simply contacting us at email@example.com
Do you share my information with third parties?
No we do not share any of your information with a third party.
Is my data held securely?
Yes, we ensure administrative, technical and organisational measures are in place to safeguard your data from unauthorised access, use, modification and disclosure of personal information in our custody and control. All information you provide to us is stored on our secure servers with encryption and regular system backup or it is in our robust physical storage facilities.
How long do you keep my data?
This depends on the type of data we hold. We will keep data used for marketing purposes for which you have given explicit consent e.g. email address until you withdrawn consent or we do a periodic refresh of our databases every 4 years. Other data e.g. sales and purchase invoices will be kept for 6 six plus the current tax year, as this is a requirement of the UK tax laws.
How can I see a copy of, amend, withdraw my consent or delete the data you hold on me?
You may want us to amend or delete the information we have about you and want see a copy of the personal data we hold and process on you by contacting us at: firstname.lastname@example.org
Can I complain if I am concerned:.
YES, send any complaints to Leigh@bcssa.co.uk
BCSSA Limited takes complaints very seriously and we will respond to complaints as soon as possible and certainly within 30 days.
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the current legislation you can complain to the UK Information Commissioner’s Office on:
Information Commissioner’s Office Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF